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3cx Functies

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Edition-vergelijking

Kies de beste oplossing voor uw bedrijf. Geen add-ons, uitbreidingsmodules of aanvullende licentie-overwegingen. Drie eenvoudige plannen, één krachtig communicatiesysteem.

General Features

 Standaard Pro Enterprise
Extensions
Number of Simultaneous Calls Supported
Call Forward on Busy or No Answer
Call Routing by DID
Auto Attendant / Digital Receptionist
Voicemail/ Music on Hold
Central Phonebook
Call Transfer
MWI – Message Waiting Indicator
Ring Extension & Mobile Simultaneously
Automatic Pickup on Busy
Supports SIP Trunks/ Gateways
Sennheiser Headset Integration
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)
G729 Codec Support
Busy Lamp Field (BLF)
Call Reporting
Call Parking / Pickup
Intercom/ Paging
Custom SMTP Server 3CX SMTP
Custom FQDN 3CX FQDN
Configure BLF’s from the Clients -
Hot desking -

Management and Scalability

 Standaard Pro Enterprise
Web-based Management Console
Automated Provisioning of Devices
Real Time Web-based System Status
Integrated Web Server
Easy Backup and Restore
SBC to Configure Remote Extensions
VMware / Hyper-V / KVM Compatibility
Scheduled Backup
Connect Remote 3CX PBX Systems (Bridges)
Scheduled Restore -
Inbuilt Fail Over Functionality - -
Standby Licence - -

Unified Communications

 Standaard Pro Enterprise
See the Presence of Your Colleagues
Receive Voice Mail via Email
Advanced Forwarding Rules
Setting Up Conference Calls
Click2Call Extension
Receive Faxes via Email as PDF
Integrated Fax Server
View Presence of Remote Offices -

Call Center / Contact Center

 Standaard Pro Enterprise
Call Recordings Search
Call Recordings Management
Call Queuing
Call Recording
Call Flow Designer -
Advanced Queue Strategies -
Advanced Call Reporting -
Real Time Queue Statistics -
Queue Reports -
Barge In / Listen In / Whisper -
Query Customer Name Based on Caller ID -
Ability to Use 3CX Clients API -
Link Company Directory with LDAP / ODBC -
Sync Phonebook with Microsoft Exchange -
Real Time Queue Monitoring -
Wallboard -
Switchboard Queue Manager View -
Supervisor can Log Agents In/Out -
Supports External Agents -
Callback if queue full -
CRM Integration / Scripting Interface -
SLA alerting/reporting -
Call Recording Control - -

Mobility

 Standaard Pro Enterprise
Android Client
iOS Client
Windows Client
Mac Client
Web client
Manage the 3CX Client from within the Console
Includes 3CX Tunnel to Avoid NAT Problems

IP Phone Management

 Standaard Pro Enterprise
Automatic Plug & Play Phone Provisioning
Manage IP Phones Network Wide from Console
Restart Phones Remotely
Update & Manage Firmware Network Wide
Supports Popular SIP Phones

Application Integration

 Standaard Pro Enterprise
Office 365 (address book only)
Microsoft Outlook
TAPI -
Office 365 -
Salesforce -
Microsoft Dynamics -
Microsoft Exchange 2013 / LDAP / ODBC -
Google Contacts -
Zendesk -
Freshdesk -
Datev -
Hotel Module -
Fidelio Certified -
Mitel Compatible -
Multiline TAPI -

Web Conferencing

 Standaard Pro Enterprise
Plugin Free – WebRTC
One-click conference
Meeting Recording
Remote Control / Assistance
Screen Sharing
Unlimited Users
Participants Included 25 100 250
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